FAQ
Quick answers to the questions we get most.
What are the three kinds of shoot?
- Crew shoots — models, photographers, make-up, stylists and spaces team up for portfolio shots. Ask to join; the host picks the crew.
- Shoot events — workshops, meetups and swaps to learn, practise and meet creators. Sign up and you're in the event chat.
- Shop shoots — new shops invite creators to come and shoot. Claim a spot, get a personal code and show it in store for a discount.
What is credit?
Everyone starts with 3. Break a shoot's agreement and, once an admin confirms it, you lose 1; every 3 shoots you complete after that win 1 back. At 0 the account is locked. See Community guidelines.
How do I sign in?
Tap Sign in and enter your email. We send you a link — open it on the same device and you're in. There's no password.
Is it free?
Yes. Girlthrough is free for creators and shops.
How do I join a shoot?
Open a shoot and ask to join. For crew shoots and some events the host confirms you; open events and shop shoots let you in straight away while spots last.
Where is the group chat?
Once you're accepted, a chat button appears on the post. Only the host and accepted members can see it.
Can I change my mind?
Yes — withdraw from the post. You can ask to join again later if it's still open.
How do shop codes work?
Claiming a shop shoot gives you a personal code. Show it at the shop; they mark it as used. See For shops & brands.
Why can't I post?
Posting needs verification. See How verification works.
How do I change the language?
Use 中文 / EN at the top of any page.
How do I delete my account?
Go to My page → Delete account (at the bottom) and type DELETE. Your profile, photos, shoots, requests, messages and reviews are removed straight away.